Q: Are you the manufacture?Are you a factory or trading company?
A: Yes, we are manufacturer, so you can get the factory price directly,.Don't need pay some extra agent price.
Q: What is the delivery time for the machine?
A: Fast delver speed 5 days, normally delivery in 15 working days, diferent models, diferent deliver times, could confim in detals.
Q: Can we be your agent?
A: Welcome , we are looking for Global agent, we wil help agent improve the market, and supply all the service like machine technical problem or other after-sales problem, meanwhile ,you can get big discount and commission.
Q: Dose the machine have CE or other safety certificates?
A: All our products have safety certificates,You can ask our sales staff for the electronic certificate for confimation.We have agents in Europe, Asia and America, so you don't have to worry about the customs clearance of the machines.
Q: How do l install machine and what services can you provide?
A: Normally the machine will deliver in completed machine, no need to disasseble, you only need to connect all cables. About technical service, we have a professional technical team to provide 24 hours online service.
Q: About our after-sales seryice?
A: Our technical engineers wil provide 24-hour after-sales service.You firstly need to confirm with our technical engineer whatthe problem is, our engineer wil check and solve the problem through remote technical quidance.lf the spare parts' problem in waranty period, we will send express delivery to replace the parts for you.